Customer Service

For any issues with our products, please describe your issues and send your Order Number to sennoulofficial@gmail.com for further assistance.

Free Return & Exchange (if applicable)

Products Guarantee
Air Mattress 1 year upon Arrival


Refund Policy (if applicable)

Products Guarantee
Air Mattress 1 year upon Arrival

 

Refund Method

Online Refund: Refunds will be processed directly to your original payment account.

Late or Missing Refunds:
If you have not received your refund yet, we recommend first checking your payment account. It may take some time for the refund to be officially posted. If it still hasn’t appeared, please contact your credit card company, as there may be additional processing time on their end. If after these steps you still haven’t received your refund, please reach out to us at sennoulofficial@gmail.com for further assistance.

 

Our Commitment to You

At Sennoul, we are dedicated to delivering products that meet the highest standards of quality. Our commitment to excellence extends beyond our products—we are fully devoted to ensuring you are completely satisfied with your experience.

We treat every customer as a valued member of the Sennoul family. We are committed to providing 100% satisfaction by offering not only exceptional products but also responsive and attentive customer service. If you have any questions, feedback, or concerns, we are here to listen and respond thoughtfully.

Our goal is to provide you with the best possible products, backed by superior service, so you can experience the lifestyle you deserve. We take pride in standing behind our products with a guarantee of quality and satisfaction. We also uphold values of integrity and respect for all forms of life and nature, ensuring that our business practices reflect our commitment to holistic well-being and natural wellness.

SENNOUL

SENNOUL was founded by a team of designers who believe that everyone deserves a restful, high-quality sleep. Our goal is to create airbeds that offer comfort, durability, and convenience, giving you the feeling of home whether you're indoors or outdoors.

By combining high-quality materials with innovative inflatable technology, we craft durable, portable airbeds that offer exceptional comfort. Our commitment goes beyond just the product—we are dedicated to providing outstanding customer service. From fast support to long-term reliability, we are here for you every step of the way.

Feel free to contact us through
sennoulofficial@gmail.com

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